Support guide · Updated June 2026

How to Cancel Nectar AI

Cancelling is straightforward once you know the golden rule: cancel in the same place you subscribed. Here's the step-by-step for web, iPhone and Android, plus what happens to your credits, refunds, and how to delete your account entirely.

The golden rule

The #1 reason people "can't cancel" is cancelling in the wrong place. If you subscribed through the Apple App Store or Google Play, Nectar can't cancel it for you — Apple/Google control that billing. If you paid on the website, cancel in your Nectar account. Match the cancellation to where the charge originates and it's painless.

Not sure where you subscribed?

Check your receipt email. An "Apple" or "Google" receipt = cancel via that store. A receipt from Nectar/their payment processor = cancel on the website.

Cancel a web subscription

  1. Log in to Nectar AI

    Sign in on the website with the account you subscribed with.

  2. Open Account / Subscription settings

    Look under your profile or settings menu for Subscription, Billing or Membership.

  3. Choose Manage / Cancel subscription

    Select Cancel (sometimes labelled "manage plan") and follow the prompts.

  4. Confirm

    Confirm the cancellation. You'll usually keep access until the end of the current paid period.

Cancel on iPhone / iPad (App Store)

  1. Open Settings & tap your name

    Go to the iOS Settings app and tap your Apple ID at the top.

  2. Tap Subscriptions

    Open Subscriptions to see your active subscriptions.

  3. Select Nectar AI

    Tap Nectar AI in the list.

  4. Tap Cancel Subscription

    Confirm. Access continues until the billing period ends.

Cancel on Android (Google Play)

  1. Open the Google Play Store

    Tap your profile icon (top-right).

  2. Go to Payments & subscriptions

    Open Payments & subscriptions → Subscriptions.

  3. Select Nectar AI

    Tap Nectar AI in your subscriptions list.

  4. Tap Cancel subscription

    Confirm. You keep access until the current period ends.

Refunds & what happens to credits

Cancelling stops future renewals — it usually doesn't refund the current period or credits you've already used. Refund handling depends on where you paid:

App Store / Google Play

  • Refunds handled by Apple / Google
  • Request via "Report a Problem" (Apple) or Play refund flow
  • Subject to their policies & time windows

Web purchase

  • Contact Nectar support directly
  • Review their refund terms first
  • Keep your receipt & confirmation

Credit/rollover rules are A/B-tested — check whether unused credits expire on cancellation in Nectar's current terms.

Deleting your account entirely

Cancelling a subscription is not the same as deleting your account. If you want your account and data removed, use the account/privacy settings or contact support and request account deletion under your data rights (GDPR/CCPA where applicable). Cancel the subscription first so you're not billed again, then request deletion.

Before you go — was it the cost?

If you're cancelling because of surprise charges, that's the credit system. Our credits cost calculator can help you pick a cheaper plan, or read Nectar AI free to downgrade instead of leaving.

Cancel Nectar AI — FAQ

How do I cancel my Nectar AI subscription?
Cancel in the same place you subscribed. On the web, log in and use Account/Subscription settings to Manage or Cancel. On iPhone, use Settings > your name > Subscriptions. On Android, use Google Play > Payments & subscriptions > Subscriptions. Then confirm and keep the confirmation.
Will I get a refund if I cancel Nectar AI?
Cancelling stops future renewals but usually does not refund the current period or already-used credits. App Store and Google Play refunds are handled by Apple/Google under their policies. For web purchases, contact Nectar support and review their refund terms.
Do unused credits disappear when I cancel?
Credit and rollover rules are A/B-tested and vary. In general you can keep using remaining access until the paid period ends. Check Nectar's current terms for whether unused credits expire on cancellation.
How do I delete my Nectar AI account entirely?
Cancelling a subscription is separate from deleting your account. To delete the account and associated data, use the account/privacy settings or contact support and request deletion under your data rights.